Section II.
Analysis of Health Care Policies
Chapter 2.
The Context and Process of Health Care Reform in Argentina
Susana Belmartino
Introduction
This chapter will present a historical perspective on the reform of health
services in Argentina. First, it will analyze the macro socioeconomic and
political context within which the reform took place. Next, it will trace
the legislative and institutional development of the reform. Finally, it
will present a political analysis of the particular conditions in the health
sector that limit the ability of the state to regulate it.
The reform of the health services system (HSS) in Argentina came about
as a consequence of the grave economic crisis of the 1980s. At that time,
the role of the state in the economy and social welfare was shaped by the
need to cope with the explosive growth in demand that arose from the recovery
of democratic institutions. As well, over the past 15 years, Argentine
society had undergone profound changes to its economic structure and political
system, which generated particular problems with respect to social integration.
The impact of the crisis on Argentine society was similar to that which
occurred elsewhere in Latin America, being characterized by a marked drop
in production levels, accelerated inflation, a drastic reduction in economic
activity, and high unemployment. External indebtedness imposed the need
to generate ever larger trade surpluses, while maintaining a balanced budget
to ensure monetary stability. Other effects of the crisis included increasing
instances of social exclusion, the pauperization of the middle classes,
and an alarming spread of extreme poverty.
The most apt word to describe Argentine policies in the 1980s is “adjustment”:
adjustment of the productive apparatus to world market conditions; adjustment
of the financial system to production levels; and adjustment of state spending
to available resources. The unavoidable modernization of the state reinforced
the socially exclusive features of the economic policies adopted by emphasizing
cutbacks in personnel and spending without directing available resources
toward social programs.
Beginning in 1991, the success of the Convertibility Plan[1]
stimulated the recovery of internal and external investment, making greater
flexibility in spending possible. Important changes had taken place in
the structure of the productive apparatus, as well as in social and institutional
forms of organization.
The most salient features of the new economy were as follows: the consolidation
of new economic and financial groups representing local capital; the development
of specialized natural resource-intensive industries; and the redefinition
of the terms of entry into international trade, particularly in matters
concerning the profile of exports. In addition there have been important
changes in the world market, in trade union activity, and in the production
of certain public services, as a result of new strategies of deregulation,
privatization, and the opening up of the economy.
No less important were the changes in the political system, which have
not been confined to the recovery of democracy. President Menem’s administration
has continued the “presidential” tradition whereby the executive takes
the leading role and parliament shows little initiative. The Menem administration
benefited from much better conditions for untroubled government than its
predecessors and was able to take advantage of a favorable international
climate and obtain support for its transformation policies from large national
and international investors. Other factors that worked in the government’s
favour and helped get the reforms underway were as follows: the support
of the supreme court of justice, which enabled the President to legislate
by means of Decretos de Necesidad y Urgencia (emergency decree); the inability
of the opposition to appear as a feasible alternative; the weakening of
the trade unions; and, in particular, the fragmentation of the labour movement.
These policies had a number of positive results in terms of macroeconomic
indicators: inflation control; high investment rates; a large growth in
the gross domestic product (GDP) between 1991 and 1994; an increase in
productivity in specific sectors; a significant increase in the export
of goods and services; and recovered equilibrium in terms of balance of
trade and balance of payments. Negative aspects included a contraction
of the labour market, with accompanying unemployment and underemployment;
difficulties in achieving fiscal balances in 1995, 1996, and 1997; and
excessive dependence on international financial flows due to an underdeveloped
local capital market and insufficient domestic savings.
In the area of social policies in general, and those relating to the
health sector in particular, there were important differences between the
policies pursued by the Alfonsin administration (1983–89) and that of President
Menem (1989 to the present). In the former case, rationalization and cost-cutting
strategies were oriented according to guidelines advocating strong state
intervention, maintaining the bases of solidarity, a tendency toward universality,
and the participation of business, trade unions, and professional associations.
By contrast, the present administration has emphasized deregulation, privatization,
and contracting freedom in matters related to the organization and financing
of health care, especially since implementation of the 1991 Convertibility
Plan. At the same time, It has put into effect plans to focus on and support
social demands in specific areas on the basis of agreements reached with
the World Bank.
Background Influences
In Argentina, the health services system (HSS) was historically made up
of three relatively independent subsystems: public, private, and social
security. From the 1960s onward, each of these subsystem and the relationships
between them underwent considerable changes, resulting in the HSS that
is now the subject of reform.
The HSS that existed between the 1960s and the 1990s was characterized
first and foremost by the decline of the public subsystem — the one responsible
for providing health care to the poor — both in terms of financial and
material resources and in technical and managerial efficiency. This decline
was compensated for by the growth of the social security sector and by
an expansion of services on the part of the private sector.
The social security sector was composed until recently of a large number
(about 370) of institutions called obras sociales that acted as
health insurance funds for workers and their dependents. The obras sociales
originated and grew under the trade unions’ control. The system was institutionalized
in 1970 with the passing of Law 18.610. This law made it mandatory for
employers and employees to contribute to the obra social administered
by their trade union. The obras sociales provided health care to
their beneficiaries in two ways: through their own health services and
by contracting facilities from the private sector. This form of organization
became the basis of the HSS, which gradually grew more varied and fragmented
as each trade union developed its own health care service, or subcontracted
it from the private sector, with little regulation or coordination by the
state. In less than a decade, a considerable expansion of private facilities
occurred, measured in terms of physicians, hospitals, and technology.
In the absence of state regulation, the HSS fell under the control of
two large groups of associations: the obras sociales, on the demand
side, politically represented by the Confederación General del Trabajo
(CGT, general labour confederation); and the medical federations and private
hospital owners’ organizations, on the supply side. Since the 1960s, private
health care institutions have been grouped into large federations at the
national level comprising physicians, biochemists, pharmacists, dentists,
and providers of services for inpatient care. Until very recently, these
large tertiary federations, representing provincial federations and local
associations, have maintained control of the power to contract with the
obras sociales.
The Instituto Nacional de Obras sociales (INOS, national institute
of Obras sociales,) was the state agency responsible for managing
the system. Its main function, according to Law 18.610, was to regulate
the operation of the obras sociales, so as to reduce the large differences
in financial capacity between them and to guarantee their beneficiaries
access to a basic set of health services. The INOS was responsible for
monitoring contracts between financing institutions and the large physicians’
federations. The regulatory capacity of the INOS proved insufficient to
reduce the inequalities between obras sociales, however, and they
continued to vary in terms of number of beneficiaries, institutional regime,
consumption profile, cost structure, and service model. The result was
a mosaic of arrangements, differing from region to region and union to
union.
No sooner was the system introduced in 1970, than attempts were made
to reorganize it. The proposed reforms attempted, on the one hand, to assure
better use of resources and a more equitable distribution of benefits.
On the other hand, they sought to take control of the obras sociales
away from the trade unions, which had gradually become a source of political
and economic power, in many cases, to the detriment of their specific function.
Attempts to reorganize the system in 1973, 1978, and 1985 failed due
to concerted opposition on the part of the CGT. With the passing of Laws
23.660 and 23.661 in 1989, modifications were made in the norms regulating
the system, but no changes were made to the fundamental parameters governing
its organization. By this time, financial deficits were seriously hampering
the operation of the obras sociales, prompting them to raise their
members’ contributions on several occasions. Law 23.661, the purpose of
which was to lay the legislative basis for the development of a national
health insurance scheme, put the system under control of a new agency dependent
on the Ministerio de Salud y Acción Social de la Nación (MSAS,
ministry of health and social action). The Administración Nacional
del Seguro de Salud (ANSSAL, national health insurance administration),
as it was called, proved as incapable of imposing order as its predecessor,
INOS. The new law also modified the system’s nomenclature, now referring
to the heterogeneous group of obras sociales as “health insurance
agents.” This initiative was based on the expectation that under the control
of ANSSAL, the system would gradually expand through the voluntary incorporation
of independent provincial obras sociales, as well as some mutual
aid societies.
To complete this summary of the situation of the HSS at the time the
reform began, it is necessary to take a look at private health insurance
institutions, called Empresas de Medicina Pre-paga. These institutions
originated in the late 1960s, but were of limited significance up until
the beginning of the 1980s. From then on they grew in importance and became
a supplement to, or a substitute for, the obras sociales as far
as the higher-income segments of the population were concerned.
The private health insurance institutions were as heterogeneous as the
obras sociales. Some were organized by physicians’ associations
and large private hospitals with a view to increasing the number of options
for financing their services. Others were companies that functioned exclusively
as financing agencies, subcontracting private services for their clients’
coverage. To complicate matters, some of these companies acquired facilities
of their own, with a view to becoming more competitive.
The Reform Process
Formulation of reform policy
The hyperinflationary period of 1989–90 paved the way for reforms that
went well beyond the framework of the health services system (HSS). The
main instruments for transforming the Argentine socioeconomic system were
the State Reform Law and the Economic Emergency Law, passed in 1989 as
part of the agreement that resulted in Raul Alfonsín handing over
power to Carlos Menem before the scheduled date.
The State Reform Law declared practically all state enterprises to be
subject to privatization and modified the regime governing public services.
The Economic Emergency Law firmly tackled the issue of reducing public
spending. It suspended all subsidies and grants affecting the national
treasury, promotion regimes for mining and industry, and all regulations
restricting foreign investment. At the same time, it authorized the executive
to divert to other uses funds having a specific purpose; to revise contracts
with public employees, to modify the labour indemnity system; and to set
up a penal regime for noncompliance with tax obligations. The reform strategies
adopted a course decidedly favoring deregulation of the economy.
With respect to health, in 1991, the Ministerio de Economía de
la Nación (ministry of the economy) launched a strategy aimed at
centralizing social security contributions, with a view to facilitating
control of these resources by state officials. To this end, the government
established the Sistema Unico de Seguridad Social (SUSS, unified social
security system), under Article 85 of the Economic Deregulation Decree
(2.284/91). SUSS was dependent upon the Ministerio de Trabajo y Seguridad
Social de la Nación (MTSS, ministry of labour and social security),
and established the Contribución Unica de Seguridad Social (CUSS,
unified social security contribution) to combine social security and health
care contributions. The law gave SUSS the power to collect, administer,
and supervise the distribution of all payroll deductions through the Fondo
Solidario de Redistribución (FSR, solidarity redistribution fund),
created under Decree 2.741/91. The percentage of funds destined for financing
health care services was then apportioned to the respective obras sociales.
This measure had the effect of making the system of resource collection
and allocation more transparent, clearly establishing the number of beneficiaries,
and facilitating the control of evasion.
In 1993, further advances were made on the reform policies in an attempt
to solve two problems associated with the obras sociales. The first
was related to the obligation imposed on workers to pay their health security
contributions to the obra social associated with their particular
trade union. In the view of the proponents of reform, this mechanism ensured
a “captive” clientele incapable of raising the quantity and quality of
services supplied or organizing a more efficient administration of resources.
It was believed that generating a certain degree of competition between
the obras sociales might stimulate a greater degree of efficiency
in their management and lead to the concentration of many small institutions
into a few large ones capable of generating an adequate risk pool. In this
way, it was hoped to reduce the great differences between institutions
as to numbers of beneficiaries and availability of resources, which are
frequently alleged to be the source of inequality in terms of benefits.
The second critical factor was the growing proportion of beneficiaries
of obras sociales who were compelled to seek health care from the
public subsystem. This phenomenon related to financial difficulties that
compelled the obras sociales to resort to extra payments (co-payments)
for additional service coverage. At the same time, professionals dissatisfied
with low remuneration from the obras sociales began to charge their
patients an additional fee at the time of service delivery. This extra
fee was too much for some low-income beneficiaries, who were forced to
resort to the free public services. Surveys of several general public hospitals
revealed that 30–50% of their patients actually had insurance, even though
the hospitals recovered only a negligible fraction of their costs from
insurers. Of obras sociales members who were hospitalized in 1994,
5% reported that they relied on public health services, frequently without
cost recovery.
The adoption of new mechanisms that would allow hospitals and health
centres to receive payment for their services has by and large been accepted,
as it is believed that this will help alleviate their deficits and increase
their cash flows.
Political perspectives on reform
We will now analyze the two rival visions of reform upon which the debate
centres. These are the reform program proposed by the World Bank and accepted
by the government, and the solution proposed by the Confederación
General del Trabajo (CGT, general labour confederation).
Proposal backed by the World Bank
The Programa de Apoyo a la Reforma del Sistema de Obras sociales
(PARSOS, program in support of reform of the Obras sociales system),
is backed by the World Bank and does not differ in concept from the strategy
adopted by the government. Rather, it seeks to promote certain mechanisms.
These have been listed in a recent publication by the Ministerio de Trabajo
y Seguridad Social de la Nación (MTSS, ministry of labour and social
security) as follows:
-
introduce competition into the financial market, avoid risk selection;
-
reassign resources from the Fondo Solidario de Redistribución (FSR,
solidarity redistribution fund) strictly on the basis of income collected
and risks per beneficiary;
-
develop an effective regulatory framework;
-
develop insurance institutions that are competitive, transparent, and accountable,
to protect consumers’ rights; and
-
provide financial and technical assistance to the obras sociales
and the Programa de Atención Médica Integral (PAMI, comprehensive
health care program)[2],
to enable them to increase their efficiency, balance their accounts, and
comply with new norms and regulations.
The project also contemplates the preparation of lists of obras sociales
beneficiaries, based on information that can be obtained from the Dirección
General Impositiva (DGI, general administration of taxes). The specific
purpose of this is to determine the number and risk factors of beneficiaries
and their dependents. This information is essential for allocating subsidies,
for maintaining transparency in contracts with health care managers, and
for collecting fees for services supplied by public hospitals.
A proposal was also put forward to define a Programa Médico Obligatorio
(PMO, basic services package), able to guarantee minimum coverage within
budgetary restrictions.
The Fondo de Reconversión de Obras sociales (FROS, Obras
sociales reconversion fund), was created to facilitate reform of the
obras sociales’ management. This would include helping them balance
their budgets, restructure their debts, rationalize personnel, improve
their managerial and information capability, and sell off idle assets.
Participation in the program is voluntary, but to date 73 obras sociales
representing 5 million beneficiaries have joined the program.
Counter-proposal by the Confederación General del Trabajo
This proposal aims to rationalize the obras sociales under the autonomous
coordination of the Confederación General del Trabajo (CGT, general
labour confederation), while retaining the existing institutional structure
and without generating competition between institutions or giving in to
World Bank directives. The first point of the proposal deals with the definition
of a Programa Médico Obligatorio (PMO, basic services package),
along the lines that were later adopted by Decree 492. Once the PMO is
defined, the Administración Nacional del Seguro de Salud (ANSSAL,
national health insurance administration) will subsidize organizations
unable to finance its application because of lack of resources.
Should an obra social be unable to comply with the PMO due to
misappropriation of funds, excessive management costs, inefficiency, noncompliance
with quality standards, service irregularity, or any other cause detrimental
to its function, ANSSAL has the power to merge it with another obra
social.
The Fondo Solidario de Redistribución (FSR, solidarity redistribution
fund), would not only compensate organizations receiving insufficient resources,
but would also aid in such processes as staff restructuring, negotiating
with suppliers, upgrading equipment and facilities, and canceling current
liabilities through loans.
An important difference between the CGT project and the PARSOS project
supported by the World Bank concerns distribution of subsidies by the FSR.
In the CGT’s proposal, the subsidy bears no relation to individual contributions
by entitled beneficiaries, but is related instead to the average income
per beneficiary of the obra social.
Implementation
Dispositions regarding social security institutions and their relations
with service suppliers
The succession of government dispositions intended to give the reform a
legislative framework illustrates to some degree the political conflict
we have touched upon. Efforts to deregulate the obras sociales came
one after the other without really being put into effect, the result of
clashes that go beyond the bounds of the health sector. The following paragraphs
contain a synthesis of the health reform legislation that has been approved.
Decree 9/93 (7 January 1993)
Decree 9 of 1993 sets out the guidelines for reform. It establishes, within
certain limits, freedom of choice for affiliates to obras sociales.
Named beneficiaries are entitled to choose between the system’s component
institutions and to change their affiliation once a year. The decree also
establishes that the Ministerio de Salud y Acción Social de la Nación
(MSAS, ministry of health and social action) will determine which basic
services each obra social must deliver, and that the Administración
Nacional del Seguro de Salud (ANSSAL, national health insurance administration),
will cover the difference between contributions received and the actual
cost of the services delivered.
The decree also undertakes to reform relations between obras sociales
and providers of services through the following dispositions:
-
The obras sociales are given freedom to contract with providers
of services, without restriction as to scheduled fees, thus introducing
price competition between health care suppliers.
-
The obras sociales are forbidden to contract with institutions responsible
for issuing professional licenses or limiting the right of their members
to contract directly. This disposition excludes from the market those agents
that have traditionally controlled the offer under oligopolistic conditions,
that is, the professional associations.
-
Contracts signed between obras sociales and providers shall contain
criteria for categorizing and accrediting such providers, with the purpose
of optimizing quality in health care.
-
The obras sociales shall pay public hospitals for the services provided
to their beneficiaries. This disposition is completed by Decree 578/93
regulating the hospitales de autogestión (self-managed hospitals).
Self-managed hospitals are public hospitals that are empowered to manage
their own resources independently of their respective jurisdictions (provincial
or municipal) once they have complied with certain conditions stipulated
in the decree. These hospitals will be discussed more fully in the section
dealing with changes in the public sector.
Policies reducing employers’ contributions
The financial feasibility of the social security health system was threatened
by the introduction of measures aimed at reducing the cost of labour by
reducing employers’ contributions to benefits. In March 1994, Decree 2.609
established that contributions for certain benefits could be reduced by
different percentages, depending on geographical region. The effect on
the funding of obras sociales was not uniform, revealing the incidence
of other factors, particularly macro-level policies, on different sectors
of economic activity. It should be noted that policies reducing employers’
contributions underwent successive advances and setbacks in accordance
with various levels of taxation and other variables at the macro level.
Decree 292/95 (14 August 1995)
Decree 292 has two objectives, to reduce excessive labour costs and assure
the functioning of social security programs. This decree reinstated the
reduction of contributions for those employers already benefiting under
decree 722/25, and extended the privilege to all sectors of economic activity.
In an attempt to make this reduction in labour costs compatible with basic
health coverage for all, the decree guaranteed all obras sociales
a minimum of US $30 (since 1991, 1 Argentine peso = US $1) per named beneficiary.
Should an obra social collect less than this, the Fondo Solidario
de Redistribución (FSR, solidarity redistribution fund), through
the Administración Nacional del Seguro de Salud (ANSSAL, national
health insurance administration), will grant a subsidy to make up the difference.
For persons over 60 years old, the guaranteed amount per beneficiary is
US $36.
The resolution is important, not only because it guarantees minimum
coverage and begins to recognize different risk levels, but also because
it puts an end to the arbitrary distribution of subsidies on the part of
the ANSSAL, a distribution that was historically motivated by political
considerations.
Decree 492/95 (22 September 1995)
Decree 492/95 was motivated by pressure from trade unions opposed to the
reduction of employers’ contributions. Its main objective is to define
a package of services that each obra social must guarantee its beneficiaries,
and to ensure that each obra social has sufficient funding to provide
such services. The resolution calls for the Ministerio de Salud y Acción
Social de la Nación (MSAS, ministry of health and social action)
and the Confederación General del Trabajo (CGT, general labour confederation)
to designate a commission to be entrusted with establishing the package
of services and setting the rules for its application. Also, the Decree
raises the minimum guaranteed contribution to US $40 per beneficiary. Once
the package has been approved, an obra social that finds itself
unable to finance it has 60 days in which to propose a merger with one
or more other organizations. Otherwise, the Administración Nacional
del Seguro de Salud (ANSSAL, national health insurance administration)
has the power to order a compulsory merger.
Unification of jurisdictions — Superintendencia de Seguros de Salud
In December 1996, Decree 1615 took steps to rationalize policies. Its dispositions
established the merger of different organizations having jurisdiction over
the social security system, and created a new decentralized organization,
the Superintendencia de Seguros de Salud (SSS, superintendence of health
insurance), dependent on the Ministerio de Salud y Acción Social
de la Nación (MSAS, ministry of health and social action). The new
state agency was administratively, economically, and financially autonomous,
and was to be in charge of supervising, monitoring, and controlling agents’
integration with the national health insurance system.
Specific provisions make the SSS responsible for verifying compliance
with the basic health services package; the Programa Nacional de Garantía
de Calidad (national quality guarantee program); the norms concerning self-managed
hospitals; and the right of workers to chose their own obra social.
Reform of the Public Subsystem: Decentralization of the Hospital System
Transfer of hospitals
Since the mid-1950s, several policies have gone part way toward transferring
public health services from the national jurisdiction to the provinces.
These transfers of health institutions were based on fiscal criteria, and
did not go hand in hand with any mechanism for financial compensation,
or any impetus toward improving service quality. Beginning in the 1990s,
new decentralization policies were set in motion, resulting in the transfer
of 20 hospitals and some specialized institutions and social programs to
the provincial level. Once again, the guiding motive was financial.
With few exceptions, the decentralization process from the national
to the provincial level was not completed by transfers from the latter
to the municipalities. In several cases, however, the provincial systems
themselves developed a high degree of centralization, although the outcomes
varied by province due to different conditions.
The nation has created hospitals endowed from their origin with a legislative
structure that permits their decentralization to the microeconomic unit
(hospital) level. These are highly complex hospitals possessing, for example,
the power to formulate budgets and set salaries, similarto the self-managed
hospitals created and regulated under Decree 578/93.
Decree 578/93 (1 April 1993)
This decree created a national register of self-managed hospitals (Registro
Nacional de Hospitales de Autogestión) and made it compulsory for
obras sociales, mutual aid societies, and prepaid insurance schemes
to pay for services received by their beneficiaries from public health
facilities.
To be eligible for incorporation into this system, hospitals were required
to fulfill the following conditions:
-
comply with all basic requirements established under the national quality
program, and be authorized and categorized by a competent authority;
-
receive funding from the applicable jurisdiction on the basis of production,
efficiency, and type of population served; and
-
supplement their incomes with fees-for-services from persons able to pay,
and with funds from contracts signed with private health-insurance companies,
mutual aid societies, and obras sociales.
Extra-budgetary revenues thus received are to be administered directly
by the self-governing hospital. The hospitals were also authorized to use
resources originating from the sale of services to create a structure of
incentives based on recognition of productivity and staff efficiency, with
a view to improving their administration. The future introduction of mechanisms
for subsidizing demand was suggested, paving the way for the creation of
public health insurance.
Experience acquired to date has been limited to a few institutions,
and the outcome has not been uniform. In some cases, the enrolment of patients
with coverage has excluded or limited the access of poor people to the
system; in other cases, that risk has been explicitly removed through administrative
mechanisms that effectively prevent discrimination. In any event, the additional
resources obtained in this way are not great when considered as a percentage
of the total budgets of these institutions.
Throughout the 1990s, three phenomena concerning the decentralization
of the hospital system occurred simultaneously:
-
The last of the national public hospitals was transferred to the provinces,
achieving a decentralization that was merely administrative in its aims.
-
The provincial health systems were reconfigured, with some centralization
at the provincial level, but generally favoring decentralization toward
the municipalities, thus giving rise to a heterogeneous set of provincial
situations.
-
A certain degree of microeconomic decentralization to the hospital level
occurred in the form of the self-managed hospitals.
Evaluation
Effectiveness of reform — the underlying political conflict
It must be admitted that the effect of these measures on the existing system
was small. One of the cornerstones of reform, deregulation of affiliation
to the
obras sociales, was blocked by firm opposition from the Confederación
General del Trabajo (CGT, general labour confederation) Trade-union leaders
defended maintenance of the status quo, chiefly because the financial resources
of the obras sociales were an important source of economic and political
power for them. Moreover, they had reason to believe that the labour movement
may lose control of the system or be reduced to managing the portion with
access to the fewest resources. Once freedom of choice between obras
sociales came into effect, the door would be opened for competition
with private insurance associations. It was feared that the latter would
be able to attract affiliation from the higher-income stratum of the unionized
population.
The fact that reform decrees are issued at intervals of 2 years or so
is linked with cycles of improvement and deterioration in the relations
between the government and labour leaders. In more than a few instances,
the existing system of obras sociales was allowed to continue in
exchange for approval of other measures that the government deemed more
important to the reform program.
On the other hand, the other pillar of reform — liberalization of contractual
measures affecting supply and demand of services — has had a significant
impact on the greater part of the country. One has to ask, however, whether
this is a consequence of reform measures or a movement initiated by entrepreneurs
who have better opportunities elsewhere in view of financial crisis in
social security. This point will be developed in the next section. Thus,
a paradoxical situation has arisen whereby deregulation favors the competitiveness
of the supplier as a result of fragmented demand, in the form of the survival
of a number obras sociales controlling different levels of resources.
In 1995, several events affected the decision to push ahead with deregulation
of the obras sociales, and revived the conflict with the CGT. The
first of these was the Mexican crisis in December 1994, whose repercussions
caused an upheaval in the Argentine financial system that lasted several
months and prompted a new vote of confidence in the Convertibility Program.
A second event was the beginning of a recessionary phase in the economic
cycle that highlighted the difficulty of controlling public spending and
awakened well-grounded fears of a fiscal imbalance capable of threatening
the monetary stability achieved earlier. Economic leaders stressed the
need to deepen state reform and, to this end, to resolve outstanding questions
concerning relations between the national and provincial governments, and
between the state and the trade unions. As a step forward in the matter,
negotiations were held with the World Bank spurred on by the need to achieve
efficiency in the administration of expenditures.
In the second half of 1996, talks between the government and union leaders
deteriorated as a result of the Executive’s decision to urge parliamentary
sanction of the Leyes de Flexibilización Laboral, (labour flexibility
laws). The CGT found all means of dialogue with the government blocked,
and two general strikes were launched. The strikes received considerable
public support given the government’s loss of popularity due to its inability
to reactivate the economy, to reverse staggering unemployment figures,
to curb public spending or to control numerous cases of corruption and
waste.
The government continued its drive to make labour relations more flexible
and at the same time set deadlines for the deregulation of the obras
sociales. Since January 1,1997, beneficiaries have been able to choose
their obra social.
Social bases of the conflict — new and old actors in the health sector
Contemporary analyses of health reform emphasize the study of national
cases, using conceptual and methodological schemes for comparative analysis.
Also, the perspective frequently shifts from a consideration of the state’s
form and functions to a preoccupation with relationships between state
and society viewed as social constructions, that is, the result of historical
processes. Attempts to explain the peculiarities exhibited by reform policies
in each context thus focus on the political and institutional forms that
represent interests and construct political consensus. In this way, the
processes of policy formulation and application cease to be considered
the result of rationalizing instances, but rather the result of dynamic
processes between actors. These dynamic processes explain the formulation
and reformulation of power relationships peculiar to the health sector
and stemming from the agreements, alliances, clashes, and confrontations
between its chief actors and, in particular, from the identities they build
around the cohesion and legitimization of the interests that they represent.
Actors can be defined as:
-
those individuals or groups occupying a strategic position in the decision-making
system, and who are responsible, in the policy-forming process, for the
functions of articulation of the cognitive field and the power field. In
their role as mediators, it is they who define the issues of debate and
the intellectual framework in which negotiations, alliances and conflicts
sustaining decision-making take place.” (Pierre Muller, taken from Merhy
1992, p. 46)
In the Argentine health services sector, the politically relevant actors
have been, until very recently, large associations representing particular
interests: the labour organizations, and the two large federations representing
individual professionals and private hospitals, respectively.
To understand the changes in process, one must remember that competition
between the political parties and these associations has been a relevant
feature in Argentine politics since the 1940s. However, the last decade
has seen the gradual weakening of the system by which associations represent
their interests before the state. This is particularly noticeable in the
changes that have come about in the relationship between the suppliers
and users of services. Political analysts associate the weakening of corporate
power with economic deregulation policies and with the decision to allow
the rules of the marketplace greater play in the field of productive activity
(Sidicaro 1995).
To understand the weakening of the corporations at a time of strong
state influence on the economy, it must be borne in mind that policies
aimed at opening up the economy have had different effects on different
sectors, and this has precluded the possibility of each of the traditional
corporations presenting a united front. This is not to say that power relationships
have dissolved as a consequence of competition in the marketplace. Rather,
economic interests will now be represented before the state through lobbying
practices, which, once adapted to some of the traditional features of Argentine
political culture, will find new ways to increase clients. This is another
of the features characterizing the new system of alliances in the health
sector.
The process was evident in corporations representing private hospitals
even before contracting freedom between financing agencies and suppliers
of health services was established. Faced with the financial crisis in
the obras sociales, the institutions best able to compete began
to offer more favourable contract conditions — in terms of costs and financial
risks — to the obras sociales, either singly or collectively, thus
giving rise to the first providers’ networks.
The weakening of the Confederación General del Trabajo (CGT,
general labour confederation), manifested itself differently, though it
surely had the same origin. The leadership of the trade unions was affected
in the 1990s by three interrelated processes:
-
structural transformations that modified the composition of the labour
force and increased the heterogeneity of wages and employment;
-
changes in the political culture of negotiating work conditions that have
resulted in a general drive toward collective agreements by company as
opposed to labour specialty, which was the foundation of much of the trade
unions’ power; and
-
antagonisms that have arisen between labour leaders adopting divergent
positions with regard to the liberalization policies pushed by a government
that purports to share their Peronist ideals but has relinquished, one
by one, the traditional banners of the movement.
In this context, the relationship between the government and the trade
unions is being continually redefined. Control of the obras sociales
is frequently used as a bargaining chip in the face of other issues that
are perceived as more pressing to — or less reconcilable with — the reform
process being carried out by the Ministerio de Economía de la Nación
(ministry of the economy). In this way, the structural features that would
redefine the relationship are continually subject to changes based on matters
of the moment. Another weighty factor at the political level is the power
struggle for the presidential succession in 1999, and the apparent intention
of the candidate most likely to win to reinstate the traditional alliances
of the Peronist movement, with Menem’s support.
Thus, under Menemism, the labour movement has fragmented, giving rise
to two groups opposed to the CGT: the Movimiento de los Trabajadores Argentinos
(Argentine workers movement) and the Congreso de los Trabajadores Argentinos
(Argentine workers’ congress). However, some components of the labour movement,
those closest to the government’s liberal tendencies, have radically transformed
their organizations into what has been called sindicalismo de negocios
or business unionism.
Changes in the union movement go beyond the weakening the negotiating
capability of the CGT, however. The labour leaders best able to profit
from the privatization of public enterprises or the deregulation of services
production have begun to incorporate entrepreneurial functions into their
traditional activities The following are examples of positioning by trade
unions in the face of changes affecting their place in the scheme of things:
management of Programas de Propiedad Participada, shared ownership
programs, in privatized public enterprises; organization of micro-enterprises
for petroleum prospecting and electric power generation; and participation
in companies that administer retirement funds or health care management
organizations.
The CGT’s opposition to the deregulation of the obras sociales
did not therefore come about in a context of institutional paralysis. Despite
confrontation with the government at the political level, a large number
of them have begun to develop a new managerial capability with a view to
adapting to the new scenario. At present, their strategies are aimed in
three main directions.
-
An important group of obras sociales — 73 institutions representing
about 5 million beneficiaries — have opted for the advantages offered by
the Programa de Reconversión del Sector Salud (health sector
reform program), financed by the World Bank.
-
A second group — made up of smaller entities unable to form an adequate
risk pool individually — have begun merging or forming federations. In
the first case, that of a merger, the result is a new obra social.
In the second case, a federation, the entities retain their legal individuality
but pool the collection and administration of their financial resources.
-
Lastly, some obras sociales, individually or in groups of three
or more, are associating with local or foreign companies to form a new
association, under the legal form of a stock company or something similar,
to act as health care management agencies for all their beneficiaries,
and to provide an alternative in a deregulated situation.
To further complicate the situation, since 1994 of multinational capital
of varied origin to the health services system. Companies such as Amil,
the Excel Group, The Principal, Provida, Swiss Medical Group and others
have acquired local health service institutions or have formed joint ventures
for the future management of such institutions. They have also entered
the field of private insurance, or have acted as consulting agencies dedicated
to improving the management of financing institutions, individual providers,
or providers’ networks. Another field that they have entered is health
services administration, by associating with or absorbing existing institutions,
or by creating new ones.
Conclusion
The crisis that affected all levels of society throughout the 1980s, culminating
in the hyperinflation of 1989, signaled the depletion of some of the country’s
fundamental institutions. Recovery in the 1990s came about partly as a
result of rethinking the logic governing them. At the economic level, this
was reflected in the results of the policies for liberalizing the economy
and, in particular, one of the most effective instruments of these policies,
the Convertibility Plan. At the political level this led to state reform,
which has not yet been completed.
The health services system could not remain untouched by the financial
crisis and the transformations that followed. In the public sector, the
reduction of fiscal spending aggravated long-standing conditions of decay
and decadence. These public services, intended for the poor population,
found their clientele increased by contingents of “new poor”: members of
the lower and middle classes suffering the consequences of unemployment,
informal labour, self-employment, and precarious labour relations. The
obras sociales were affected by the same processes, through a decrease
in the population covered and an attendant reduction of contributions;
evasion on the part of contributors; and increased disagreement within
the system as to the distribution of funds.
To these factors originating outside the health sector, must be added
others equally or more important. They relate to longstanding deficiencies
or distortions in the health services organization, including: extreme
fragmentation and heterogeneity in the obras sociales; the reluctance
of the state organizations concerned to put them in order; an overloading
of public services due to the demands of those with insufficient coverage;
the predominance of the private sector in the supply of services; the existence
of methods of payment that encouraged oversupply and overcharging; and
the expansion of installed capacity and a supply of technology that exceeded
the ability to pay. All of these were manifestations of the exhaustion
of the organizational mode prevalent up to that time.
The state’s response was expressed both in terms of freedom to sign
contracts and deregulation in the area of social security, and in terms
of localization and decentralization — at institutional and territorial
levels — in the policies applied to the public sector. Contracting freedom
between financing organizations and providers of health services was quickly
adopted by the private sector in response to an oversupply of services.
The corporations traditionally predominant in this sector quickly lost
the oligopoly that they had enjoyed through control of contracts with the
obras sociales. New forms of intermediaries such as service management
agencies, transient company mergers, and suppliers’ networks undertook
the management of risk contracts incorporating per-capita methods of payment.
New forms of services supply were incorporated and cost-containment strategies
that placed family physicians or general practitioners in a “gatekeeper”
role, were tried out. Financing possibilities were enlarged through the
expansion of private insurance organizations.
On the demand side, reform encountered obstacles that were harder to
surmount because they were rooted in conditions outside the health sector,
mainly the confrontational relationship between the state and the trade
unions that had existed since the beginning of the 1950s. Interest on the
part of reformers — part of the government and the World Bank — centered
on eliminating the “captive population” of the obras sociales by
allowing union members freedom of choice between institutions administering
social security contributions. In this way, it was hoped to stimulate competition,
to generate incentives to reduce administration costs, and to offer better
quality health care. The refusal of the Confederación General del
Trabajo (CGT, general labour confederation), which uses the obras sociales
as a bargaining chip with the government whenever discussions arise concerning
production policies, employment policies, or the survival of leaders’ privileges,
has blocked the application of the reform decrees during the last 3 years.
The process has been more complex within the associations of suppliers,
because these are not groupings of business organizations, but groupings
of institutions having mixed political and trade-union bases. Their adaptation
to the new contracting conditions has been accomplished by means of different
strategies, such as the formation of private insurance companies, the purchase
of private hospitals, the installation of ambulatory diagnostic and surgical
centres, and the introduction of the associations into existing supplier
networks. In this way, they have attempted to assure their members a place
in the supply of services.
Private hospitals, obras sociales’ hospitals, and to a lesser
degree, independent professionals continue to hold a predominant place
in the structure of the health services system, particularly in matters
relating to the regulation of supply conditions; the incorporation of technology;
changes in the way services are organized, and in the control of supply
conditions. Now, however, the regulation of supply conditions is no longer
accomplished through a centralized entity guaranteeing equal access to
demand by all members of the corporation, but rather through the dynamic
interplay of business competition in quest of contracts with the obras
sociales.
[1]
The Convertibility Plan decreed that the issuing of local currency would
be limited to the amount of the reserve in United States dollars (USD)
in the Banco Central de la República Argentina (central bank). The
rate was fixed such that 1 Argentine peso = 1 USD. The aim of the plan
was to boost confidence in the stability of the Argentine currency.
[2]
PAMI is the most important obra social in terms of the number of
beneficiaries, and is one of the leaders in availability of resources per
capita. It has suffered from meddling by different governments and has
fallen prey to inefficiency, political patronage, and corruption. It is
currently in a situation of serious financial deficit.
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